Serving the IT needs of ChARM customers nationwide

Do these “why” questions sound familiar?

  • Why is my internet so slow?

  • Why can’t I get my printer to connect?

  • Why is my laptop dropping access to my EMR?

  • How do I make sure that we are HIPAA compliant?

  • How do I protect my systems from malware?

Solve your “Whys” with a partner.

ChARM Health has partnered with Scantron Technology Solutions, an IT service provider, to alleviate all the “whys” that can happen day to day outside of your software. We’re a preferred support provider for ChARM Health customers nationwide. In fact, we support more than 2,300 physician practices in total. Through our remote and onsite support, remediation, planning, and proactive maintenance, you can maintain a secure, highly available, and highly performing infrastructure.

Scantron Technology Solutions (STS) is a full service provider who can handle the needs of a customer that has little to no IT staff or those that need to supplement their current support team.  With over 160 company employed field service personnel and a state-of-the-art Network Operations Center; STS is committed to providing top notch service to even the smallest of independent medical practices.

Your ChARM Health Team is confident that Scantron Technology Solutions meets the needs of our medical practices that need support with IT requirements, great or small.”

– Venky Chellappa, VP of Sales

Delegate your IT to-do list to an expert

We’ll assess your total IT environment and suggest options to improve your technology’s performance and availability. Our services cover these requirements and more:

  • Network, WiFi, internet
  • End user devices, smart phones, POS terminals
  • Multi-function printers, Zebra printers
  • Cloud apps, Office 365 (including migrations)
  • Security, backup and recovery

Request a consultation below and we’ll contact you to schedule one.


Any time we buy a new computer or have an issue, for example, if we can’t connect to a printer, or a PC crashes, Scantron is ready to helpWe’ve had very good response times. They look at the whole environment, not just the wireless network or the PCs. It’s good to know we can make just one call to start diagnosing and resolving any issues. Scantron takes ownership of any issue. The answer is never, “We don’t know, we can’t help you,” but it’s rather, “We’ll get it fixed.”

Dr. Sorina Rentea Doctor of Chiropractic Paulina Medical Clinic

There was no way we could open a satellite office in Florida without STS helping us to get it up and running.

Mandi Jones Chief Operating Officer Caring Medical Regenerative Medicine Clinics

For us, it was a no-brainer. We’d free our IT staff to get back to the work that adds value to our company, and we’d reduce printer downtime and the last-minute rush to get toner where it needs to go. The service is consistently so outstanding that we don’t hear much about it. They respond quickly and they get the job done.

Kris Hopkins Vice President of IT Echo Group, Inc.


Quick Read

16 January 2020

Business Technology in 2019

While technology is amazing, it can also cause many challenges if not understood or…

Quick Read

16 January 2020

Staying Current with Technology

If maintaining and updating your own technology systems overwhelms you, it may be time…

Quick Read

10 January 2020

Security in 2020’s Cyberclimate

Cyberthreats abound in 2020. Is your system ready? Scantron is a firm believer in…


affianceSUITE for Small and Mid-Market Businesses – video

What could you achieve if you had an entire IT team supporting you? Imagine…


Ransomware: The Known and Unknown

Questions to Ask Yourself about Ransomware Are you up to date on all the…


affianceSUITE EDU

Your district or school faces ever-increasing IT and compliance requirements, not to mention security…


affianceSUITE FI video

Watch two banking executives talk about their experience with Scantron Technology Solutions' managed IT services.


Keys to the Castle – Managed Security Services Dos and Don’ts

This webinar discusses outsourcing cybersecurity best practices, pitfalls to avoid, and the most important things to look for in a MSSP.


Managed Security Services

Reduce risk and improve security without investing in a large security team and high-level security infrastructure. 


Introduction to Scantron Technology Solutions video

Watch the story about who Scantron Technology Solutions is and what we do, both remote and onsite, for thousands of customers all over the country. 

Case Study

Peoples Supply Case Study

A building materials supplier implemented ECi Spruce and relied on Scantron to design, implement, and support their new environment.


Technology Leadership Video

Vern Kathol, VP of Hardware and Managed Print Services, walks you through all of our service lines and industry-leading solutions.

Use One Provider for All Network, Cloud and Device Support

With our affianceSUITE® subscription service, enable anyone in your practice to make one phone call to handle any IT performance and availability problem. We’ll proactively monitor your systems to minimize downtime and support everything you have. All for a fixed monthly fee.

Learn More