Centennial College Maintains and Improves Classroom Instruction Quality
12,000+
65%
3
Centennial College
Digital
The Challenge
The college was unable to obtain useful objective information from the mountain of raw data contained in paper questionnaires. Additionally, spreading administration across three campuses led to low instructor participation rates.
What We Did
Centennial implemented Class Climate on their networked college web server, with scanning devices located in each school office. Staff easily manages the entire survey system as part of their normal workload.
Class Climate provides a consistent, standardized tool for students to provide the feedback necessary for obtaining reliable and valid data for research, accreditation and program review processes.
The results
Over the course of one year, Centennial College saw its average program response rate increase from 50% to 65%. Comprehensive batch reports are now emailed on a daily basis to instructors for timely feedback.
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