University of South Carolina Improves Instructor Performance

Linking Blackboard and Class Climate improved response rates and streamlined course evaluations.
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46,000+

Students

65%

Average Response Rate

8

Campuses
Higher Education

University of South Carolina

Digital

Design
Capture
Automate
Analyze

The Challenge

For years, the university relied on printed forms to collect course evaluations. Making changes to forms was a labor-intensive process, requiring programming to adjust data transfer each time a department changed a question.

What We Did

Implemented Class Climate's online and desktop tools, enabling departments to define a core set of questions. Distributed evaluations through a Blackboard connector right on the student's home page.

[Distributing via] Blackboard and email provides more opportunities for students to participate and provide valuable feedback for the instructors.

Karla Pool
Applications Analyst, University Technology Services

The results

The streamlined process eliminated heavy programming needs, provided robust reporting, and maintained a strong average response rate of approximately 65%.

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