Top 10 Things your IT Provider Won’t Tell You

In the comedy, “Liar, Liar,” Jim Carrey plays Fletcher Reede, an attorney cursed with the inability to lie, which also seems to compel him to be brutally honest. The curse leads him to destroy some relationships while restoring his integrity.

Many outsourced IT support vendors make compelling claims about their expertise, personnel capacity, responsiveness, and trustworthiness, while they simultaneously offer extremely attractive (read: cheap) pricing models.

Are these claims too good to be true? Probably. (We’ve seen and heard enough over the past 40-plus years to save you the trouble of guessing.) If they were cursed like Fletcher Reede, here’s what most IT support providers would say.