Reducing Cost, Delivering Results
Each day, government agencies confront a conflicting situation. Amid budget shortfalls and an uncertain economic outlook, they must meet growing service demands from citizens and businesses. They also face legislative and taxpayer scrutiny. Simply put, the work of public service today is largely defined by new and escalating pressures to do better with less. Scantron can help.
Scantron Survey Services supports the governments’ need for surveys and other data collection projects, both directly to the government, and through third party survey research companies.
Our organization has been providing survey support for over 40 years:
- Large paper based scannable surveys—Survey design, printing, personalizing, mailing, receiving, scanning, creating a data file or a set of comprehensive reports to the clients’ specifications.
- Web–based surveys—Design, sending out invitations, hosting, monitoring, collecting responses, creating a data file or a set of comprehensive reports.
- Telephone surveys—Large secure call center capability for Computer-Aided Telephone Interview (CATI) surveys.
- Mixed mode—Any of the above method, separate or together, with the ability to insure that only one response is counted and a comprehensive data file is created from all methodologies.
FISMA security is in place and annually audited by the IRS. Your data is handled is a secure manner protecting both data and respondents.
Past and Current customers include: IRS, BLS, CMS, HUD, NIH, USPS, SSA, VA, Navy, DOD Health Care.
Detailed project summaries available upon request. We have a GSA MOBIS schedule – GS-10- 0279-U (through 2018).
Do It Yourself Solutions
When you feel confident that you want to handle all aspects of your member or constituent satisfaction solution, we have hardware, software, and forms that can support your needs. It's in your hands and allows you to survey anytime you want; daily, weekly, monthly, quarterly or annually.