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IRVINE, Calif. (Jan 30, 2007) - Scantron, a leading provider of assessment, software and survey solutions for the K-12, higher education and commercial markets, today announced that Texans Credit Union has selected its Survey Services division to provide a complete, start-to-finish solution for all its member and employee surveys. Texans Credit Union serves more than 156,000 members throughout the Dallas, Austin and Houston areas of Texas.
"With a new five-year strategic plan in place at Texans Credit Union, we knew that customer input would be key to helping us achieve our goals of continued growth and customer satisfaction," said Pam Cialone, executive vice president of human resources and organizational development for Texans Credit Union. "We looked at a variety of options and found that Scantron has the proven expertise to analyze and prioritize our needs and help us create a unified, complete survey process. Their breadth and depth of experience and services is unsurpassed."
As the leader in full-service data management and capture solutions, Scantron Survey Services helps financial institutions and other organizations maximize their survey and data collection programs to provide the timely, accurate information needed to make critical business decisions. Scantron's experts help create question sets, manage collection processes, analyze and report results, and provide guidelines on how to implement the findings. For more than 17 years, Scantron has helped financial institutions and Fortune 500 companies with needs ranging from customer and employee surveys, organizational change initiatives, product and brand research, statistical analysis, to results implementation.
"The management team at Texans had the wisdom and foresight to see that a strategically-based, unified survey program is the key to securing reliable and valid information from all its stakeholder groups," said Sherrie Riley, vice president of sales for Scantron Survey Services. "Scantron is the only company capable of implementing such a comprehensive system -- from pre-survey services to interpretive analysis and action planning -- that is reliable, flexible and cost effective. We're extremely proud of our track record of helping financial institutions meet their information needs, and we're particularly excited to be working with Texans Credit Union in their efforts to increase membership and maintain and cultivate an incredible 95 percent satisfaction rating."
About Texans Credit Union Texans Credit Union is a Texas-based, member-owned, not-for-profit financial cooperative with branches throughout the Metroplex, Austin and Houston. Texans provides financial products and services to 156,000 members and has assets of $1.7 billion. Visit Texans website at www.texanscu.org
Scantron Corporation (www.scantron.com), headquartered in Irvine, Calif., helps education and commercial organizations measure and improve effectiveness with assessment and survey solutions. Scantron provides tools for the rapid, accurate and reliable capture of data with innovative software and survey solutions that leverage the company's expertise in world-class forms printing and scanner manufacturing. Scantron is a subsidiary of Harland Clarke Holdings Corp., which is wholly owned by M&F Worldwide Corp. (NYSE: MFW).
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For More Information: JP Clark | 949-639-7640 | jp_clark@scantron.com