Scantron offers 30-day evaluation or trial editions that are limited to 10 responses per survey. The evaluation download, with which users can experience the building of a Web survey and hosting, is available on our website. The trial edition includes all the features and functions of the Professional edition and is available by contacting your sales representative. You can arrange to view an online demonstration or schedule a customer site visit by contacting your Scantron Sales Representative at 1-800-722-6876.

The current users of eListen range from educational institutions, professional organizations, service departments and political parties to various organizational departments, such as human resources and marketing. Their business needs determine the types of surveys they use, which include customer service, employee satisfaction, instructor evaluations, polls, and research data collection among others.

eListen is a comprehensive Survey Management Solution to develop, deploy and analyze surveys in multiple formats without redundant effort. Using eListen's built-in wizards, pre-defined templates, and variety of sample questions and surveys, any user familiar with Microsoft Office-style software can create sophisticated surveys. Once created, surveys can be rapidly deployed through all popular electronic mediums, including Internet, intranet, e-mail, corporate network, reply-by-mail diskette or to scannable OMR paper forms. Answers are then automatically collected and stored in eListen's open database or in a custom database, allowing you to review and analyze results using eListen's powerful reporting tool or your favorite third-party statistics package. For a total solution, Scantron also offers Web Hosting Services and Professional Services for implementation and training.

eListen is available in two editions - Professional and Enterprise. With both editions, you will be able to design and deploy surveys, collect data, and create reports.

With the Enterprise edition surveys can require Respondent Authentication in order to control the number of times respondents can complete a survey by requiring that they use a unique access code. With the Enterprise edition, users can create data collection profiles that will run at set intervals and load new incoming responses onto multiple databases utilizing an Auto Pump Windows Service. Also, with the Enterprise's language ability, users are able to design a survey in multiple languages. Furthermore, the Enterprise edition offers question personalization, SQL server support, SDK and additional Builder Modules.

Scantron also offers Campus and Worldwide licensing options for multiple installations at one location on multiple workstations or multiple location sites. Your sales representative can help determine the best fit for your needs.

Choosing the best edition depends on your business needs. Your sales representative can help determine the best fit for your needs.

You do not need a different version of eListen for different mediums. The application supports the following survey types:

• Paper-based forms for printing and automated data collection. Design your own OMR forms for use with Scantron Optical Mark Readers and use your laser printer (recommended for smaller batches) or have Scantron's World Class printing facility print your forms (recommended for larger batches) or purchase pre-printed Scantron stock forms to overprint your survey questions.
• Web-based, online distribution and collection - use your own Web site to deploy your survey or keep it simple and use Scantron's hosting services.
• Trade shows or Telephone interviewing - collect information in eListen by using the Kiosk mode.
• Handheld wireless devices - collect responses in the field or about town on your wireless device.
• Network, reply-by-mail diskette, and e-mail - deploy your surveys over the network, distribute by disk, get replies via e-mail or send e-mail invitations to your Web or Network surveys.

eListen is a versatile solution that allows you to deploy the same survey in different mediums without redundant effort of recreating each type individually. Also, eListen has the ability to collect data from each type of survey and generate reports.

Yes. Scantron offers eListen Web Hosting as an effective outsourcing option for all types of Web surveys using a secure, high performance, fault tolerant service. This service is available to customers that want an alternative to using their own server to deploy and collect electronic surveys. Service options include annual hosting plans, survey deployment and maintenance, on-line reports, and unlimited database access.

Implementing eListen is a simple, intuitive process that consists of a small number of steps. Setup time is determined by the type of survey you will be deploying, such as a web survey on your company's web server. However, installation and setup for most surveys can be completed within a day. Other requirements will also affect deployment time, such as survey design and forms printing.

Yes. eListen offers ways to extend its flexibility. Scantron Professional Services can help you create a total survey solution from design, deployment, forms printing, and custom reports to full service outsourcing. Scantron can help you get the data you need faster, more efficiently and accurately.

Once all survey data is collected, you can create custom reports using Crystal Reports. The eListen SDK (Software Development Kit) can be used to build and deploy custom Web surveys with special requirements.

The data is stored in an open database structure in the following databases: Microsoft Access or SQL Server. However, SQL Server is only supported in the eListen Enterprise version. In the eListen Analyzer, you are able to export responses to .CSV, .TAB Delimited, or .SPSS file formats to integrate into other systems.