Corporate Trainer

Description:

Corporate Trainers are responsible for all customer training revolving around the use of Scantron products. Training environments include onsite at a customer's location, at a Scantron facility or via the web for on-line classes. Selected Corporate Trainers may also be involved with training activities for newly hired sales representatives. When asked, Corporate Trainers assist Technical Support staff in answering customer questions; sales staff in providing product specific information for prospective customers; product managers in providing product ‘bug' reporting and product enhancement suggestion.

Essential Job Functions:

• Master product knowledge for assigned products.
• Develop training expertise for assigned products.
• Assist with the development of / maintenance of product training materials [as assigned]
• Provide timely feed back to the Department Manager in regards to completed training assignments and any outstanding issues remaining for customer
• Maintain all customer contact information and training session summaries in Department's Training Management System [TMS]
• Provide support for Sales and for Technical Support Departments [as requested]
• Maintain / Enhance individual technical skills
• Overnight travel is required. Time away percentages range from 45-75 % of any given month, depending upon customer orders.
• Conduct onsite and on-line customer training sessions as assigned.

Qualifications of the Position

Education/Certification:

• AA Degree required; BA Degree desirable

Required Knowledge:

• Advanced computer knowledge to include all basic operating systems, Word and Excel

Experience Required:

• Proven training experience in ‘classroom' type settings is required; On-line training experience is desirable.

Skills/Abilities:

• Very strong verbal and written communication skills.

 

Scantron Corporation is an Equal Opportunity Employer and all interested parties are encouraged to apply. No agency calls please.

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